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Many times the company you pay to get online will blame your router, so trying this step will let you see where the fault is and get support from them on the phone. If you still have issues, you can try directly connecting your device to the modem from your ISP with an Ethernet cable to figure out if your router is the problem or if it is an issue with the company you pay for Internet access. If your router is hidden behind something, move it to a higher place and out from behind items. Unplug the modem from your Internet company for 30 to 60 seconds. Unplug your wireless router from power for 60 seconds then plug it back in.

Restart your iPhone, Smart TV, Game Console or whatever device you are using to stream Netflix.

Here’s how to fix many Netflix streaming problems.

You can run a Speedtest on your device to see if you have the minimum required speed for SD and HD quality. This can happen at home, but it is also very common when on a shared Internet connection. This is likely due to a bad internet connection. How to fix many Netflix streaming problems. If Netflix streaming problems prevent you from enjoying your show you may see bad quality video or it may simply take a long time to actually start the show. Try TIDAL Free for 30 Days How to Fix Netflix Streaming Problems: Bad Quality or Loads Slowly Here’s how you can fix these common Netflix Problems. It is possible that Netflix is down, but it is also very possible that there is a Netflix problem that starts in your home, with your Internet connection or on the way to Netflix Servers. This is as close to an official Netflix status page as you will find. You can also see recent Netflix problems on the Netflix CS Twitter feed, where the company recently confirmed problems searching Netflix, Netflix streaming problems, issues with Netflix on Smart TVs or the Apple TV and other bugs that can ruin your plans. You can try to reset your connection or test on a cell phone connection to see if there is a local problem, but it may be bigger than that.

If Netflix is down according to this service or there is a huge spike in complaints it may not be worth continuing right now as system-wide problems will require a fix from Netflix. If you want to find out if Netflix is down, you can use DownDetector to see where people are having trouble using Netflix.

Sorry, we are unable to reach the Netflix service.

We often see people asking if Netflix is down because they see one of the following Netflix errors. We’ll walk through a collection of Netflix problems with specific fixes, and fixes that you need to try when you simply cannot stream Netflix, but you have a problem.