However, you really only need one step: just delete the Office Document Cache files (folder). You can follow the Microsoft instructions to delete the Office Document Cache files.
However, when a cloud app hasn't synced correctly, it can prevent Office from making the repairs. Usually, Office can repair damaged cache files. Sometimes when you use Office with other apps in the cloud, the apps fail to sync properly before you close Office and this can damage, or corrupt, your Office Document Cache. Microsoft has provided a manual fix as documented at this link " Delete your Office Document Cache "Īs documented, when you save a file to a cloud drive, Office will save some files in the Office Document Cache Folder to ensure all changes are saved to the cloud. This is a known Microsoft bug caused by data corruption in the Office Document Cache.
If it can solve the problem, then great! Sometimes, clicking Repair cannot solve the problem. You can click Repair to solve the problem.
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